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HelpDesk wiki Moodle teaching (ecampus)

This page is primarily aimed at lecturers in the departments of the University of Applied Sciences Potsdam who want to teach using the Moodle teaching instance ecampus. The focus will be on the organisational and technical processes involved in developing, implementing, following up on and completing digital teaching with Moodle throughout the semester. Media didactics are integrated directly into practical tips. In some cases, didactic insights and application scenarios will be provided to further explore key aspects of digital teaching.

Bild mit Doktorhut-Icon und der Aufschrift "Moodle Lehre"

Moodle teaching (ecampus)

At the University of Applied Sciences Potsdam, we use online course rooms on the Moodle learning platform, in which teachers provide materials and various activities for communication, cooperation and self-study. All Moodle users can access these Moodle courses online in a flexible and self-determined manner.

There are three different Moodle instances at the University of Applied Sciences Potsdam. ecampus is primarily intended for the regular teaching of the departments during the semester. The target group are the students of the departments of the University of Applied Sciences Potsdam.

You can access ecampus via the following web address:
https://ecampus.fh-potsdam.de

Table of contents

This table of contents outlines the steps a teacher takes when designing a course with Moodle during the semester. Its main purpose is to provide a brief introduction to digital teaching.

Planning and coordination of the framework conditions

For general support, creation and administration of Moodle courses, lecturers should contact the responsible staff in the departments, see the following list:

Process Create online course in Moodle ecampus
ParticipantsDepartmentsCentral IT (ZIT)Central Organisation for Studies and Teaching (ZESL)
StepTime (recommendation)ResponsibilitySupport for
Planning and coordination of framework conditionsby 30/06 (winter semester)
by 31/01 (summer semester)
Teaching staffDecentralised teaching administration
 
Creation of the Moodle course (new creation, semesterisation or recycling)
 
Before the start of the lecture period
 
Lecturers (FHP course creator / in role)
 

Decentralised Moodle supervisors if necessary

ZESL: HelpDesk-Wiki FHP, possibly workshop "Introduction to Moodle" 
 

Set up the Moodle course
 
Before the start of the lecture period
 
LecturersZESL: if necessary, media didactic counselling on the course format
 
Registration of students
 
before the start of the lecture period
 
Teachers or students
 
If necessary, decentralised Moodle supervisors
 
Realisation of the course
 
in the semester
 
Teachers 
If necessary, backup for course lifecycle (semesterisation or recycling)
 
After the end of the lecture period
 
Lecturers (FHP course creator / in role)If necessary, decentralised Moodle supervisors
 
Move to "Global wastebasket"
 
2 years after the end of the implementation year
 
Teachers (FHP course creator / in role)If necessary, decentralised Moodle supervisors
 
Deletion of "Global wastebasket"annually
 
ZIT
 
Prozessbeschreibung zum Kurs-Lifecycle

Course lifecycle ecampus

The course lifecycle describes a procedure for Moodle courses and their content if they are to be reused for the next semester with other students. Any existing conventions of the department with regard to the course creation process, the area for creation and naming must be taken into account.

There are two different processes in the departments of the Potsdam University of Applied Sciences: a) Recycling and b) Semestration

You can find out more about the different processes in the video and the following accordion sections.

Before creating a new Moodle course, you should ask your decentralised supervisors which course lifecycle procedure is used in the department.

Recycling" process for courses

Recycling is a process in which Moodle courses are reused for the next students in the same module. This process is particularly useful if, for example, you have a module that always starts in the winter or summer semester or that runs for longer than one semester.

Process

  • When recycling, a new Moodle course is only created the very first time. This course is then used for the following semesters.
  • For the next semester, the course is simply "reset" in Moodle. No new course is created. When the course is reset, the previously registered students are deleted and their activities relevant to data protection, such as posts in forums, tasks and votes, are deleted. However, the course structure itself and the activities are retained and can continue to be used as usual.
  • Once existing students have been deregistered, new students from the next semester can be informed that they can enrol in the course. To make enrolment easier for students, the template for the message is used.

Here you will find step-by-step instructions on how to recycle a course:

Resetting a Moodle course means that all participants and their user-specific data are removed from the course. Activities are NOT deleted, only their usage data, e.g. forum posts or submissions for assignments. The course structure, including work materials and activities, is retained. Moodle courses are usually reset at the start of a new semester so that they can be reused for teaching.

In this video you will learn how to reset your Moodle course yourself.

Quick guide

To reset a course, carry out the following steps:

  • Go to the course as the course owner.
  • Click on "More" in the course menu and then on "Reuse courses".
  • Then select "Reset" from the contextual drop-down menu on the left.
  • Scroll down to the bottom of the page and click on "Select default". This step is important so that you do not unsubscribe from the course!
  • Only then click on "Reset course".

Video tutorial

There is a new course filter by semester in Moodle. Students can use it to filter for all courses in a specific semester in the Moodle menu under "My courses". You will only be shown courses in which you are already enrolled. It is also possible to assign courses across semesters.

Quick guide

  • Open the Moodle course.
  • Click on the "Settings" tab at the top of the course menu.
  • Scroll down to the "Additional fields" area.
  • Select the correct semester from the drop-down menu.
  • Click on "Save and display" at the bottom.

Video tutorial

There is a course filter by semester. You and the students can use the course filter to filter their courses by semester under the Moodle menu "My courses". However, only the courses in which you yourself are enrolled are displayed.
If you have selected the "Recycling" method and the department also has a sub-level by semester, you must subsequently adjust the semester.

Quick guide

  • Open the course.
  • Click on the "Settings" tab at the top of the course menu.
  • In the "Course area" drop-down menu, select the area to which the course is to be moved.
  • Click on "Save and display" at the bottom.
  • To be on the safe side, check in the crumb trail at the top of the course whether the course has been moved to the correct sub-area.

Note

If the entire department or degree programme uses the recycling process, it is easiest to dissolve the semester structure in the Moodle course areas, as is the case with the "Conservation and Restoration" and "Urban Future" degree programmes. 
In this case, lecturers do not need to perform step 3 of the recycling process to move a course.

Video tutorial

Each department has different procedures for informing students where the new Moodle courses are and how they can register. Ask your decentralised Moodle supervisors which procedure is used in your department.

Experience has shown that many queries arise due to unclear transmission of access data when students are asked to register for a course themselves using a registration key. Please note the information on common problems with enrolment using enrolment keys.

Then use the following template to send your students the access data for the course. The placeholders in the square brackets must be replaced.

The advantage of the "recycling" method is that you only have to create the message the first time. You can then use it again and again, as the access data remains the same when recycling. You should therefore save the message on your computer in the document folder.

Template

Dear students,

You will receive important information about our course and materials via our online course on the learning platform Moodle-Lehre(https://ecampus.fh-potsdam.de). Therefore, please enrol in the course as early as possible. When you log in with your campus account for the first time, you must first confirm the data protection declaration and the rules of use. You can then enrol in the course in the following way:
 

  1. Click on the link to the course:

    [add link]
     
  2. You can also find the course via the Moodle search with the following short name:

    [add course name (short)]
     
  3. The long name of the course is:

    [add course name (full)].

    Please note that only the short name is unique, as it can only be assigned once. If you use the long name in the course search, several courses with similar names may be displayed.
     
  4. Log in to Moodle with your campus account if you have not logged in to Moodle before.
  5. The enrolment key is as follows:

    [enrolment key]

    (Please copy the enrolment key with the right mouse button and then paste it into the corresponding field for the enrolment key with the right mouse button.)
     

  6. You confirm the entry by clicking on the "Enrolment" control panel.

In the Moodle portal you will find videos about on-boarding for students in Moodle.


Best regards

[Name of teacher]

Advantages

  • The courses are easier for students to find because the course accesses remain identical across the semesters (such as the link to the course, the enrolment key and the name).
  • The courses are easier to sort in the course area on Moodle, which makes it quicker to find them.
  • If different student cohorts are to use the course at the same time, it is advisable to assign them to a group using different enrolment keys when they enrol. You can find out how this works in the section Self-enrolment with enrolment key in a group.

Disadvantages

  • If the repeat examination cannot be offered in the same semester, as stipulated in the FHP's framework examination regulations, or if the course cycle with the new students is very short (one semester), there may be overlaps between different student cohorts.

"Semestralisation" process for courses

Semestration refers to a process in which a new Moodle course is created each semester (target course). The content of an older course is imported into this new course (source course).

Process

  • First, a new target course is created.
  • The content of the source course is imported into the target course.
  • Settings are adjusted.
  • The access data in the template for notifying students must be adjusted.
  • The students are notified that they can enrol in the courses. To make it easier for students to enrol, the template is used for the message.

Here you will find step-by-step instructions on how to enrol in a course:

Quick guide "Create course":

  • Click on "All courses" in the Moodle menu.
  • Select the correct sub-area.
  • Click on the "More" drop-down menu at the top right. Select "Create new course".
  • Enter a full course name (e.g. module number, name of the teacher).
  • Enter a short course name (abbreviation of the name with semester abbreviation, written together without gaps)
  • Check in the crumb trail whether you are in the correct course sub-area, in the correct (subject) area and, if applicable, semester.
  • Save the details of the course creation form.
  • You are now in your newly created course. The next step is to create an enrolment key.

Video tutorial

Students can use the enrolment key to enrol themselves in a Moodle course. An automatic enrolment key is assigned when a course is created. Please change this beforehand.

The enrolment key of the target course is different from the enrolment key of the source course. You can use the same enrolment key in different courses, but you must set this manually.

Please note the information on common problems when enrolling with enrolment keys.

Quick guide

  • Open your Moodle course.
  • Click on "Students" at the top of the course menu.
  • Select "Enrolment methods" from the contextual drop-down menu at the top left.
  • In the "Self-enrolment (student)" line, click on the settings wheel on the right.
  • Click on the symbol with the eye next to the "Enrolment key" field. The automatically generated enrolment key is then displayed. You can now change the enrolment key to an individual enrolment key.
  • Then click on "Save changes" at the bottom.

Video instruction

Quick guide "Importing course content":

  • Open the target course.
  • Click on "More" at the top of the course menu. Select "Reuse courses" from the drop-down menu.
  • Now select "Import" in the contextual drop-down menu at the top left.
  • Enter the short name of the course to be imported in the field next to "Search" on the left. Then click on the "Search" control panel.
  • The course is now displayed. Select it with the radio button so that a blue dot is displayed in the circle.
  • Then click on the "Next" control panel at the bottom.
  • Click on "Skip further settings" at the bottom.
  • Then click on "Next". The contents of the new course are then imported.

Notes

  • After the import, you must delete the duplicate announcement forum. To do this, activate the edit mode at the top right. Select the three-dot menu to the right of a forum. Select the "Delete" option.
  • Unfortunately, not all default settings are always applied when importing, e.g. you must change the course format in the new course if you have selected a format other than the topic format.
  • If you have set activity tracking in the source course, this is not automatically transferred to the target course. To do this, you must first activate completion tracking in the target course at the top of the course menu under Settings in the Completion tracking area. To do this, select "Yes" in the drop-down menu.
  • If you have created question sets and tests in your source course, you should check whether these are still working in the target course. External question type plugins in particular may not be transferred correctly and need to be recreated.
  • FHP-Cast videos are also not automatically transferred during import. Central IT will support you with this. Contact the central IT department at: fhpcast@fh-potsdam.de.
  • Let IT know that you would like to have the videos transferred from a source course (please add the link to the course) to a target course (please add the link to the course).

Video instructions

Each department has different procedures for informing students where the new Moodle courses are and how they can register. Ask your decentralised Moodle supervisors which procedure is used in your department.

Experience has shown that many queries arise due to unclear transmission of access data when students are asked to enrol in a course themselves using an enrolment key. Therefore, please read the information in the section Problems with enrolment keys carefully. Then use the following template to send your students the access data for the course. The placeholders in the square brackets must be replaced.

  • If you are semestrating courses, you must take particular care to ensure that the enrolment key is correct. This is because the enrolment key of the source course is not transferred when importing. You must therefore always adjust the enrolment key in the template.
  • If you semesterise courses, the short name is not imported either. This is only assigned once on ecampus. This means that you also have to adjust the short name in the message template each time.
  • If you semestralise courses, the link to the course also changes. This is only assigned once on ecampus. This means that you must also adjust the link to the course in the message template each time.
  • Long names can be assigned more than once, but it can be confusing for students searching for the course if they receive a large number of identical results. It is therefore recommended that you also vary the long name, e.g. with an addition to the semester. In this case, you must also adjust the long name for the course in the template each time.

Template

Dear students,

You will receive important information about our course and materials via our online course on the learning platform Moodle-Lehre(https://ecampus.fh-potsdam.de). Therefore, please enrol in the course as early as possible. When you log in with your campus account for the first time, you must first confirm the data protection declaration and the rules of use. You can then enrol in the course in the following way:
 

  1. To do this, click on the link to the course:

    [add link]
     
  2. You can also find the course via the Moodle search with the following short name:

    [add course name (short)]
     
  3. The long name of the course is:

    [add course name (full)].

    Please note that only the short name is unique, as it can only be assigned once. If you use the long name in the course search, several courses with similar names may be displayed.
     
  4. Log in to Moodle with your campus account if you have not logged in to Moodle before.
  5. The enrolment key is as follows:

    [enrolment key]

    (Please copy the enrolment key with the right mouse button and then paste it into the corresponding field for the enrolment key with the right mouse button.)
     

  6. You confirm the entry by clicking on the "Enrolment" control panel.

In the Moodle portal you will find videos on how to on-board students in Moodle.


Best regards

[Name of teacher]

Advantages

  • The advantage of the procedure is that the older courses and the new courses can overlap in time.
  • Courses can be created in different semester areas.

Disadvantages

  • The semesterisation method requires a lot of maintenance.
  • The semesterisation method is very error-prone, as not all settings are automatically adopted. For this reason, there is an increased need for support for queries from students and lecturers.
  • Videos in FHPCast are generally not imported. Lecturers must request this manually from the Central IT department.
  • The semesterisation method is very confusing for students if no system is introduced with regard to the hierarchical levels in Moodle, naming and enrolment keys.
  • The semesterisation method is more time-consuming for teachers to implement than the recycling method.
  • There can be problems with importing question sets for tests, especially if they contain external plugins.
neuen Kurs erstellen auf ecampus

Create a new course

First find out above which process you would like to use for the course lifecycle or which process is prescribed in the department. Then create a new course.

Note:

When recycling, a new course only needs to be created the first time. This will then continue to be used in the following semesters. For this reason, degree programmes such as "Conservation and Restoration" and "Urban Future" do not have a semester structure as an area.

Accounts, roles and rights for teachers

At the beginning of your employment, you will receive a campus account from Central IT, which you can also use to log into ecampus. When you log in to ecampus for the first time, you must confirm the data protection declaration and the user declaration before you are granted access to the platform. 
If you have a campus account as a lecturer, the same procedure applies to you as for FHP lecturers. If you are only teaching at FHP for a short time without a campus account, please contact your decentralised Moodle supervisors to obtain a temporary account for one Moodle instance only.
You will find the most important roles and rights for lecturers on ecampus in the accordion.

FHP course creators can create new courses on ecampus. The FHP course creators are automatically enrolled in the created courses with the role of course organiser with extended rights. The role can only be assigned at course section level and not at course level. As a rule, lecturers at the University of Applied Sciences Potsdam already have this right. If you as a lecturer cannot create courses in the online examinations area, you must still apply for the right.

This role is particularly suitable for lecturers who are also the creators of Moodle courses.

Obtain role

If you have already been working as a lecturer at the FHP for some time, you probably already have the role and do not need to do anything.

If you are unable to create new courses, please contact your decentralised Moodle administrators. They can assign you the role. To do this, you must have already logged in once with your campus account on exam. Use this email template:
"I have been working as a lecturer at the Potsdam University of Applied Sciences in the department [name of department] since [date] [until]. I am planning to conduct online exams on Moodle exam. Please assign me the global right as FHP course creator on ecampus."

External lecturers from the departments who do not have an FHP Campus account can also only have a temporary Moodle account on ecampus. They should contact the decentralised Moodle supervisors of the departments or the Dean's Office. The application for the temporary Moodle account is then made via the decentralised Moodle supervisors of the departments or the Dean's Office. By e-mail to: moodleadmin@fh-potsdam.de

Use the following template to apply:

"[First name, surname] will take part in the following Moodle course from [date] to [date] as an external lecturer in the department [name of department]:

  • [short name of the Moodle course]
  • [Link to the Moodle course]

Please set up a temporary Moodle account on ecampus for this period.

Once the external teacher has received a temporary Moodle account, they can be entered into a Moodle course by course organisers with extended rights as course organisers.

Areas / registration FHP course creator
Teachers are registered globally for all areas on ecampus by the decentralised Moodle administrators.

Rights FHP course creator

  • Can create new courses.
  • Can delete newly created courses within 24 hours of creation.
  • Can move courses to course areas.

Assign roles FHP course creator
FHP course creators cannot assign other people any rights in their Moodle courses. However, as you are automatically entered as a course owner with extended rights in the courses you create, this role gives you extensive rights to enrol other people in a Moodle course.

Short description Course owner with extended rights:

The role of course owner with extended rights is primarily intended for teachers who want to develop, run and manage a course with Moodle. You can also add other course owners with extended rights or simple course owners to your Moodle course. This role is particularly suitable for teachers who are also the creators of a Moodle course.
Note: This role has many of the same rights as the "Trainer" role in the Moodle documentation. There you will find extensive help on using Moodle, which is constantly updated by the Moodle community.

Areas/ Enrolment Course leaders with extended rights:

As a rule, enrolment in a course with this role takes place automatically when a course is created if the person has been enrolled in a course area with the FHP course creator role.

Rights Course owner with extended rights:

Have almost all rights within a course.

  • Create, edit and delete activities and materials
  • View the processing status and results of submissions and tests
  • Assign assessments
  • Move courses (only if you also have course area rights as an FHP course creator)
  • Change course name (full)
  • Change course name (short)
  • Create and change enrolment key

Assign roles to course organisers with extended rights:

The role of course owner with extended rights is primarily responsible for enrolling other people in a Moodle course. You can enrol and disenrol people in a Moodle course with the following roles or assign these roles:
 

  • Course owner with extended rights
  • Course leader
  • tutor
  • Course tutor
  • Participant

Brief description of the course organiser:

The role of course owner is primarily intended for teachers who develop and run a course with Moodle. It has fewer rights in a Moodle course than the "Course owner with extended rights" role. For example, the role cannot change course names or add people with higher roles such as "Course owner with extended rights" to a course.
As a rule, course owners are enrolled in a Moodle course at course level by "Course owner with extended rights".
Note: This role has many of the same rights as the "Trainer" role in the Moodle documentation. There you will find extensive help on using Moodle, which is constantly updated by the Moodle community.

Areas / Enrolment of course leaders

Course leaders can only be entered at the Moodle course level by course leaders with extended rights or higher rights.

Rights of course leaders:

Have almost all rights within a course.

  • Create, edit and delete activities and materials
  • View the processing status and results of submissions and tests
  • Assign assessments
  • Move courses (only if you also have course area rights as an FHP course creator)
  • Change course name (full)
  • Change course name (short)
  • Create and change enrolment key

Assign roles to course organisers:

The Course owner role can help enrol other people in a Moodle course for which they have permissions. You can enrol and de-enrol people in a Moodle course with the following roles or assign these roles:

  • Course leader
  • tutor
  • Exam invigilator
  • Participant

Brief description of course tutor

This role is suitable for external teachers, for example, who can assign assessments but should not have extended editing rights such as course leaders in the course.

Areas / Enrolment

The role of course tutor can only be assigned at the level of Moodle courses by course leaders or higher roles.

Course tutor rights
  • Can see activities that are not visible to students, but not hidden blocks.
  • Can see the completion status and results as well as assessments for the activities "Task" and "Test" and can also give assessments themselves.
Assign roles Course tutor

Cannot assign roles.

Accounts, roles and rights for students

At the start of their degree programme, students from the departments receive a campus account from the Central IT department, which they can also use to log into ecampus. When you log in to ecampus for the first time, you must confirm the data protection declaration and the user declaration before you are granted access to the platform.

Short description Participant:

The Participant role is the default role for students in a Moodle course.

Areas/ enrolment student

Students can only be enrolled at the Moodle course level by course leaders or higher rights.

Participant rights:

  • Can perform activities and view materials and blocks.
  • They cannot make any changes to the settings of course content and can only see their own work status and the assessments of tasks from course leaders that only affect them.

Assign roles to participants:

Cannot assign roles in a course.

Brief description Participant with extended rights

This role is suitable for students who should also be able to help shape the course itself, beyond the activities. This gives students a lot of rights in the course. The role should therefore only be assigned deliberately.

Areas / enrolment Participant with extended rights

The role of participant with extended rights can only be assigned at the level of Moodle courses by course managers or higher roles.

Rights Participant with extended rights

  • Students with these rights can also delete and change the course content of teachers in the same course.
  • Can create activities, materials and blocks themselves like teachers.
  • Can participate in activities and view materials and blocks.
  • Cannot see the processing status, results of the activities "Task" and "Test".
  • They cannot see assessments of assignments by course organisers and cannot see the assessments in H5P.

Assign roles Participant with extended rights

Cannot assign roles.

Brief description of tutor

This role has almost all the same rights as a course tutor. It is suitable, for example, for students who are employed as student employees in the department to support the implementation of teaching. The role should therefore only be assigned deliberately. Students also have access to assessments and solutions to tests. It is therefore important that these are subject to confidentiality through the contract with the university.

Areas / Enrolment Tutor

The role of participant with extended rights can only be assigned at the level of Moodle courses by course managers or higher roles.

Rights participant tutor

  • Students with these rights can also delete and change the course content of teachers in the same course.
  • Can create activities, materials and blocks themselves like teachers.
  • Can participate in activities and view materials and blocks.
  • Can view and edit the processing status and results of the "Assignment" and "Test" activities.
  • They cannot view or edit assessments of assignments, tests and H5P exercises like course leaders.

Assign roles Tutor

Can assign the role of participant.

Self-enrolment in a course

Allow sufficient lead time for enrolment. Students should be given one to three weeks to enrol. During this time, students can orientate themselves in the Moodle course and familiarise themselves with the navigation.

Self-enrolment with an enrolment key is the most common method used by students to enrol in a Moodle course. It is important that you observe a few basic rules when creating the enrolment key (see Accordion tab "Problems with the enrolment key (standard)").

Always check whether the enrolment key really matches the course before sending it to the students. Even in the case of enrolment error messages, teachers first check whether the enrolment key sent matches the actual enrolment key. You can find out where to find the enrolment key in the chords tab "Self-enrolment, with enrolment key (standard)".

Self-enrolment with an enrolment key is the most common method used to enrol students in a Moodle course. The access data for the course is sent to the students by the teachers. Students enrol in a course themselves using an enrolment key that they have received from the teacher. Watch the video to find out how to create or change an enrolment key.

Quick guide

  • Open your Moodle course.
  • Click on "Students" at the top of the course menu.
  • Select "Enrolment methods" from the contextual drop-down menu at the top left.
  • In the "Self-enrolment (student)" line, click on the settings wheel on the right.
  • Click on the symbol with the eye next to the "Enrolment key" field. The automatically generated enrolment key is then displayed. You can now change the enrolment key to an individual enrolment key.
  • Then click on "Save changes" at the bottom.

Notes

  • In some departments, the enrolment keys are predefined. Please contact your decentralised Moodle supervisor.
  • In the settings above, you can also set a specific period for enrolment that differs from the course period.
  • You can also limit the number of participants in the settings.

You can also combine self-enrolment with automatic enrolment in a group.

The process

  • Click on "Students" at the top of the course menu. Create groups.
  • Activate the group enrolment function in self-enrolment.
  • Assign individual enrolment keys for each group.
  • Provide the students in each group with the general access data for the course. The students receive a group-specific enrolment key.
  • During self-enrolment, students are then automatically assigned to the corresponding group.

Further instructions

In der Regel k?nnen Teilnehmende sich selbst aus einem Kurs austragen. 

Kurzanleitung

  • ?ffnen Sie den Kurs.
  • Klicken Sie oben im Kursmenü auf den Reiter "Mehr".
  • W?hlen Sie im Drop-Down-Menü "Selbst vom Kurs 'xyz' abmelden aus.

Wenn diese Option  nicht angezeigt wird, k?nnen Sie sich nicht selbst aus einem Kurs austragen. Dies kann daran liegen, dass dies in dem Kursbereich generell nicht m?glich ist oder Sie mit einer anderen Methode in den Kurs eingeschrieben wurden. Wenden Sie sich in diesem Fall per E-Mail an die Kursverantwortlichen zur Ausschreibung.

One of the most common reasons why students have login problems is that the enrolment key is transmitted in continuous text. As a result, it is easy for the password to be copied with the gap in front of it or punctuation marks that do not belong to the enrolment key. Here is an example:

Negative example: The password is "Symposium2024".

Transmitting an enrolment key in a continuous sentence often leads to many error messages. This is because it requires contextual knowledge. How are students supposed to know that the inverted commas are not part of the enrolment key or the full stop at the end of the sentence? The number "0" could also be read as a capital "O". An additional hurdle is that the enrolment key is not easy to mark and copy. Due to careless mistakes, gaps and punctuation marks can quickly be copied here that do not belong to the enrolment key. Moodle uses the word enrolment key. It is therefore helpful for students if you stick to the terminology. This is because the enrolment field is also named as such.

Please consider the following tips when submitting the enrolment key:

  • The enrolment key should be on a separate line.
  • To make the enrolment key stand out better, the line before and after it should be empty.
  • Only the pure enrolment key should appear in the line, just as it should be copied into the enrolment field.
  • There must not be an invisible gap before and after it, which could be marked by mistake.
  • There must not be a punctuation mark at the end, even if it would be grammatically correct.
  • The word enrolment key should be used instead of password, as this corresponds to Moodle's terminology and makes it easier for students to find the field into which they need to copy the enrolment key.
  • The enrolment key should contain unique characters that cannot be confused. For example, the lowercase l is problematic because it looks exactly like the capital I or sometimes looks like a 1 in English. The upper and lower case O is also problematic as it can be confused with the number 0. Special characters such as goose feet are also problematic.
  • There should be no gaps within the spelling key.
  • For example, the centre bar can be used to set off words. Care should be taken to ensure that a long dash is not used by mistake.

Here is an example of a suitable form of transmission.

Positive example:

The enrolment key is as follows:

Symposium24

(Please copy the enrolment key with the right mouse button and then paste this with the right mouse button into the corresponding field for the enrolment key).

Notes:

  • The rules for providing the short name of the course are similar to those for the enrolment key.
  • As a rule, only people with an FHP campus account can log in to Mooodle teaching (ecampus) and Moodle exams (exam). The password for the campus account should of course be as complex as possible and comply with the FHP password guidelines. For this reason, the terms enrolment key and password should not be used synonymously, as they refer to different processes.

Error messages occur when logging in, especially with the course lifecycle method semesterisation. This is because a new course is being created. The content of an older course is imported into the new course. Unfortunately, the enrolment key is not transferred.

You have to change the enrolment key in the new course each time you want to use a specific enrolment key when creating the semester.

You also need to adjust the information on the enrolment key in your message template for students.

Tip: If you as a teacher want to make sure that most students are enrolled in your Moodle course, plan time for this during the first introductory session. Prepare a presentation slide with all the important access data such as the link to the Moodle platform, e.g. ecampus.fh-potsdam.de, the short name of the course, the link to the course and the enrolment code. Briefly show students how to find the course and how to enrol. Project the access data on a projector or whiteboard. Give the students 15 minutes to enrol in the course. If there are any problems, students can ask questions directly and also help each other.

It is very helpful for students, lecturers and staff if the responsibilities, processes and rules for the course lifecycle are clarified in the department. This set of rules should be communicated in the department at the beginning of the degree programme or activity to ensure successful onboarding. It is recommended, for example, to post these rules on the department's website or in a cross-departmental information portal on Moodle. If a department consists of several degree programmes and each programme has different rules and processes, these must also be made easily accessible and understandable for students, lecturers and staff.

Particularly in the case of the "self-enrolment" enrolment method, the department should clarify and define how students receive the access data for enrolment, from whom, how and where.

Tip: If you as a lecturer want to make sure that most students are enrolled in your Moodle course, plan time for this at the first introductory event.

  • Prepare a presentation slide with all the important access data such as the link to the Moodle platform, e.g. ecampus.fh-potsdam.de, the short name of the course, the link to the course and the enrolment code.
  • Briefly show students how to find the course and how to enrol.
  • Project the access data on a projector or whiteboard.
  • Give the students 15 minutes to enrol in the course. If there are any problems, students can ask questions directly and also help each other.
  • First-semester students in particular are very grateful for this. Encourage a culture in which students learn to help each other.

Further methods of enrolment in a course (selection)

With the following enrolment methods, enrolment is carried out by the person responsible for the course. Students cannot enrol in a Moodle course themselves.

If you have the appropriate rights through your role, you can add individual participants or other roles to your Moodle course. To do this, participants must be registered in Moodle with their campus account. On ecampus, this is usually done automatically via the campus account of the University of Applied Sciences Potsdam.

Quick guide

  • Open your Moodle course.
  • Click on the "Participants" tab at the top of your Moodle course menu.
  • Click on the blue field "Enrol users".
  • A pop-up window will now open.
  • Click on the "Search" field on the right under the heading "Select users".
  • Enter the name of the person you want to enrol.
  • Users will now be suggested to you.
  • Select the desired person with a click.
  • By default, people are enrolled in Moodle courses as "participants". This means that they have no editing rights. If you want to enrol the person as a participant, you can therefore leave the default selection.
  • If you want to enrol the person with a different role, click on the drop-down menu to the right of "Assign course role".
  • Then click on the role.
  • At the end, click on the "Enrol selected users and global groups" field to confirm.
  • The new course leader is now enrolled in your course and you can see him/her with his/her role at the bottom of the list of participants.

If you have the appropriate rights through your role, you can add individual participants or other roles to your Moodle course. To do this, participants must be registered in Moodle with their campus account. On ecampus, this is usually done automatically via the campus account of the University of Applied Sciences Potsdam.

Quick guide

  • Open your Moodle course.
  • Click on the "Participants" tab at the top of your Moodle course menu.
  • In the row of the person you want to deregister, click on the recycle bin symbol in the "Status" column on the right.
  • You will now be asked in a pop-up window whether you are sure you want to remove the person from the course. Confirm the process by clicking on "Deregister".

Announcements Forum

The announcements forum is the most important means of communication for teachers in a Moodle course. Therefore, take a look at the video. It is used to communicate important information about the course, deadlines or exams.

The students of the course also receive the message as an e-mail to their FHP e-mail. The course is linked in the e-mail. You can therefore also use the announcements to bring students back to the Moodle course, e.g. with weekly schedules. The announcements forum only sends messages in one direction. It is not suitable for exchanging information with students. This keeps it very clear. Students know that this is where they will find the most important information about the course. Messages can be searched for keywords using the forum's search function. Therefore, choose meaningful titles. Include the topic and, if applicable, the date or course week in the title if it is important.

When making the first announcement, it is best to point out to students that it only works in one direction. The students will receive the announcement as an email, but the message will be sent from a no-reply address. In other words, an email address that does not have a recipient. If the students reply to this message in your e-mail programme, it will not reach anyone. Inform the students how you can be contacted, e.g. via an e-mail address. You can reduce the number of queries if you point out at the beginning that you communicate all important organisational information via the announcements forum. Ask your students to look for the information there first before contacting the lecturers.

Forum" activity Further possible uses

You can set up further forums with different functions. You can find more examples here. As forums are technically low-threshold and easy to use, it is advisable to use them at the beginning.

A forum for everyone works like a noticeboard in the course. Anyone in the course can post a message. Any other person in the course can reply to it.

It makes sense to set up a second forum for students in the course to exchange information. You could also set up a forum for exchanging content and a forum for technical questions. However, bear in mind that the more forums you set up, the more forums you will have to moderate. You can set up a forum so that students only receive messages if you actively subscribe to them or if they have written a post in a thread themselves.

Another way of channelling the daily flood of messages by e-mail is in the individual profile settings. Under Profile settings > Set profile, you can set the notification from forums so that all messages from all Moodle courses in a Moodle instance are sent together as one daily email. The settings only apply to your own Moodle profile. A daily subscription makes sense for Moodle teaching (ecampus) and Moodle transfer (ocampus). For Moodle exams, the default setting with immediate delivery of messages is recommended.

Under Profile settings > System messages, you can also set which activities messages are subscribed to by e-mail for your own account. For forum messages, it makes more sense to leave the email notification activated and minimise it via the daily subscription. Otherwise, students will miss important messages about the course.

Instructions:

Teachers and students often complain about the flood of messages they have to deal with every day. You can control this yourself in Moodle. Set up a one-off notification per day in your profile. You will then receive all messages from all Moodle courses in which you are enrolled summarised as a collective message.

Set up a fixed time slot during each working day in which you read and reply to the messages. This creates structure and you can process many messages in a short time without being constantly available. However, you must bear in mind that this will slow down communication by one day. Students can also set their notifications so that they receive a daily summary. For important dates, you should therefore send the message 1 - 2 days in advance. You should therefore enter your e-mail address for students in the course so that they can write to you at shorter notice.

You should only set the reduction of messages on ecampus and ocampus. We recommend leaving the default setting on exam. This is because it is important that you receive all messages about exams immediately.

Instructions

  • Click on your profile in the top right-hand corner of the Moodle menu.
  • Select "Settings" from the drop-down menu.
  • In the "User account" section, click on "Set forums".
  • Now select the following options from the drop-down menus:
    • Email summary > Complete (daily email with all forum posts)
    • Subscribe to forum > Yes, subscribe to forum in which I post
    • Use experimental nested topic view > No
    • Forum tracking > Yes, highlight new posts in colour
    • When sending messages to the forum > Mark the post as read

Collect messages

Click on the image below to enlarge it.

The image shows a collective message from a Moodle course that has arrived in Outlook by e-mail. You can see from the email address in the image that the message was sent from a no-reply address. It is therefore important that you do not click on the "Reply to all" function if you want to reply to it. This message will end up in the digital nowhere.

You will see a crumb trail above the message. There you can see that the message was sent from the course "Infoportal Digitale Lehre" in the forum "Ankündigungen". If you want to go to the course from which you received the message, click on the course name "Infoportal Digitale Lehre".

Normally you cannot reply to announcements. Below the message you will normally only find a link to the discussion in the forum from which the message originated.

If you see the option "Reply" below a message, this means that you can also reply to the topic directly in the forum by clicking on it.

This is possible in forums that are enabled for commenting, e.g. student forums.

This is possible for announcement forums for which you yourself have the course organiser rights.

Save text modules of recurring messages in a document. You can then reuse these every semester. This saves a lot of conceptual working time. It also helps the students. This is because quality assurance and revision of information and messages is simplified.

For this reason, we offer you as lecturers the service on this page with text templates for important messages to students, e.g. for self-enrolment. If you use these, you can be sure that students receive all important resources and information. These messages are continuously adapted to processes and the links are updated. It is therefore worth adopting the latest version for the announcements forum each semester.

If you use a text editor such as Word, you can also use the helpful spell checker.

The forum is an important tool for you to establish social interaction with students and motivate them to participate and interact. As there is no physical meeting, digital communication must build a bridge here. It is therefore helpful for you to have didactic knowledge of e-moderation. You don't have to master this right from the start. If you are new to using Moodle, you can skip this accordion section. This is because you have already received the most important didactic tips for getting started with the forum from the video and the other accordion tabs. If you already have a little more experience with Moodle, you can get started with the topic using Gilly Salmon's 5-step model. This describes different phases of online socialisation during a digital course. The model can help you to make the introductory phase of the course more interactive and learner-centred. This is because interactivity in the digital space - as in the seminar room - is created primarily through communication.

Literature on the internet:

Literature in our FHP library:

Self-study course on the Internet:

If you do not yet have much experience with the didactic use of Moodle, you can skip this section for now and come back to it later if necessary.

Option 1: Use one forum for notifying several groups

If you, as the course organiser, want to notify different groups in a forum, you must first activate this function in the forum settings under "Further settings" for forums.

Option 2: Use one forum per group, to which only the group has access

As variant 1 can quickly become confusing, you can also set up a separate forum for each group. This is done via the prerequisites of the Forum activity. It makes it easier for you to maintain an overview, as each forum is only assigned to one group. This form of communication is suitable if you want to reach different groups in a course for organisational reasons, e.g. different academic years or courses. You can then use this form of forum like an announcement forum for a specific group.

Make sure that you set up "separate groups" under the course settings. This will keep the Moodle course clear and friendly for students. After all, a course page with lots of activities to which students have no access at all quickly looks unfriendly.

Instructions

If you do not have much experience with Moodle, you can skip this accordion section. It is perfectly sufficient to use the announcements forum first. If you wish, you can also set up a forum for exchange with the students or for the students themselves. It is more important that you continue to set up your course for the time being. You can then come back to this section here in a later semester to try something out.

Didactic application scenarios

Here are a few examples of how you can use a forum didactically:

  • assess, review a situation
  • test hypotheses
  • negotiate
  • Set and discuss agenda topics
  • formulate questions for a term paper
  • Publish a picture on a topic, e.g. on your own desk, as a conversation starter to get to know each other
  • Summarise the core theses of a scientific text. (The text can be attached as a file by the teacher. Or the students prepare a presentation together. They search for suitable literature on a sub-topic on the Internet. They summarise the core theses in the forum and refer to the source on the Internet using scientific citation rules).
  • Summarise and reproduce the most important arguments from a video (you can add or link to the video in the forum settings or in a topic. If you want to use the video repeatedly with other student cohorts in the Moodle course, it makes more sense to upload the video in the course itself. This is because forum entries are deleted when courses are recycled and semesterised).
  • Students prepare an expert interview with the help of a forum.

Interactivity in the forum:

Interactivity and a lively exchange within a forum does not normally happen by itself. This must first be learnt. On the other hand, the certain inertia of communication in a forum is also an advantage when dealing with floods of messages. If the same task were carried out using a messenger, teachers would probably be busy moderating around the clock.

Here are a few tips:

  • The task should be formulated very clearly. A deadline should be specified.
  • More complex tasks should contain several consecutive work steps. The individual work steps should be formulated clearly and simply. For each work step, it is described who has to do what, by when, how much and in what way and for what purpose. If necessary, information is given on permitted and prohibited aids.
  • The learning objective of the task should be stated. The expected learning objectives and learning outcomes are stated. Bloom's learning objective taxonomy can be used for this.
  • Let the students know exactly when you will provide feedback so that they know that the forum is used asynchronously and that you are not available around the clock.
  • Develop a netiquette for the exchange in forums together with the students.
  • If necessary, ask someone else from the course to moderate certain forums for certain weeks. Your tutors can also support the online moderation of the forums.
  • You can link tasks. In the first phase, students can write a post themselves. In a second phase, they have to respond to 2 - 3 topics from other fellow students.

Literature on the Internet

Self-study courses on the Internet

Advantages

  • Social interaction in the digital space between teachers and students
  • Asynchronous, threads also available if you join later
  • Through forums, students can receive personal feedback from lecturers or other students and learn to give constructive feedback themselves.
  • Pull factor, also reaches students by email and leads back to the course
  • Messages can be scheduled in advance, e.g. for regular weekly plans
  • Technically very low-threshold
  • Threads can still be corrected a few minutes after posting.
  • Standard activity, expected to be stable with annual updates and upgrades
  • versatile editor for integrating media and HTML code or other resources via link
  • versatile attachments with media
  • Multilingual content with multi-language filter. However, HTML knowledge is required for this.
  • Collaborative work, e.g. through group forums
  • Can be used in didactic scenarios, e.g. for teaching science communication
  • Data protection available. The activity remains the same when recycling or semestrating, with the general task. However, the individual threads and comments are deleted.

Disadvantages

  • Asynchronous, no real-time communication
  • Message flood, with very many messages
  • Threads cannot be saved.
  • Files not structured. Forums are not suitable for the structured transmission of many files. This is because they tend to function discursively. The latest messages are displayed at the top of the forum. If several files are to be transmitted in a clearly organised manner, you should not use a forum, but the Moodle activity directory.
  • Expiry time of the messages towards the end of the course, for long-term knowledge that should be retained even after recycling or semesterising a course, use other activities such as: File or Book.
  • Giving personal feedback requires a lot of time. In addition, you can use the activity Test for your own relief. The development of self-tests with automated feedback requires very good knowledge of Moodle. The development is somewhat challenging at first, but is worthwhile if you use courses as a template again and again. You should allow enough time for the development and have sufficient prior knowledge of Moodle. Depending on the complexity and scope, it makes sense to have your own academic staff or a student assistant to support you.

Contact and services

Central Organisation for Studies and Teaching (ZESL)

The student e-learning team offers support for the HelpDesk wiki for lecturers in the departments:

digitale-lehre@fh-potsdam.de

Central IT - Moodle Admin

Administration of all Moodle platforms:

moodleadmin@fh-potsdam.de

Contact decentralised Moodle supervisors

Regular Moodle support for lecturers in the departments is provided by the decentralised Moodle supervisors. However, these may be organised differently depending on the department. You will receive more detailed information on the process and the requirements in your own department on a decentralised basis.

Credits, OER material, editorial notes

With the exception of proper names and trademarks, the text on this page can be used as OER material under your own responsibility under the following licence:

Content: Julia Lee (overall concept, almost all texts and videos), with the exception of Charlotte Warkentin (enrolment methods), student e-learning team of the Digital Teaching department (ongoing updates), Potsdam University of Applied Sciences, licence: CC BY-SA 4.0.

Moodle software (e.g. screenshots, screencasts): Copyright Martin Dougiamas with contributions from various developers, licence GNU General Public License, version 3.

Moodle Documentation (if cited): Copyright of the authors (see history of the wiki articles, licence: GNU General Public License, version 3.

The University of Applied Sciences Potsdam does not guarantee the legal, technical and organisational conditions of the materials. Any further use is at your own risk. Most of the images, graphics and videos can also be used and edited as OER material. The licence details can be found directly below the material or embedded in the video.

Editorial notes:

The HelpDesk wiki uses asterisks * to indicate gender. Since Moodle uses the slash / for gendering in role designations, this is retained when referring to a Moodle role.