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Mailing at the University of Applied Sciences Potsdam with Microsoft Outlook

Microsoft Exchange is used as groupware at the University of Applied Sciences Potsdam. It consists of the following components: Mail, Contacts, Calendar and Tasks.

Desktop App
Browser Access

Setup & Access

Desktop app

Whether PC or laptop, whether staff or students. We recommend access via Microsoft Outlook in order to be able to use all the functions of the Microsoft environment. Of course, you are free to use other mail programmes as well.

Desktop App

Browser access

Simple and fast. You can check your mail on any device via a browser.

Browser Access

Mobile apps

Here, too, we recommend using Microsoft Outlook (Android, iOS). However, you can also use other apps or operating system functions to receive and send mails.

Mobile Apps

FAQ on the use of mail at the University of Applied Sciences Potsdam

 

Logging in to Outlook Web Access and programmes based on IMAP/SMTP (e.g. Mozilla Thunderbird) is done with the login and password of the Campus.account. Please do not use the full mail address. Only when creating an Exchange account in MS Outlook is the full mail address required.

Phishing e-mails (password fishing) often contain a link to a website on which Outlook Web Access or other University of Applied Sciences Potsdam websites are simulated. Users are usually asked to enter their user name and password. Criminal activities could be carried out with the login. Therefore, it is important to recognise University of Applied Sciences Potsdam websites securely!

Always check the certificate of the linked page. It must be issued to the University of Applied Sciences Potsdam and the server mail.fh-potsdam.de or exchange.fh-potsdam.de. Other information is an indication of fraud. Please report such an incident directly to IT. To do so, write an email with the phishing email in the attachment to it-service@fh-potsdam.de.

 

Wenn der Mailserver Spam-E-Mails erkennt, dann speichert er sie im Junk-Ordner. Manchmal passiert es, dass Spam-E-Mails nicht erkannt werden und im Posteingang gespeichert werden. Dann muss der Mailserver mehr trainiert werden. Dazu leiten Sie die Spam-E-Mail bitte als Attachment an it-service@fh-potsdam.de weiter.

In der Anleitung erhalten Sie Informationen darüber, wie Sie eine E-Mail als Attachment weiterleiten.

Sehr selten passiert es, dass eine Nutz-E-Mail im Spam-Ordner gespeichert wird. Dann leiten Sie diese E-Mail als Attachment an it-service@fh-potsdam.de weiter. Sie wird dann auch zum Training des E-Mailservers verwendet.

Due to incidents at other universities, administrations, companies and in accordance with the IT standardisation guideline of the State of Brandenburg dated 05.06.2019, it is no longer possible to send and receive mails with Office documents containing macros and old Office document formats.
These document formats represent a primary entry route for attacks.

This affects incoming and outgoing traffic with external mail addresses and internal university mails.

Files with the following file extensions are rejected:
.doc, .dot, .wbk, .docm, .dotm, .docb, .xls, .xlt, .xlm, .xla, .xlam, .xll, .xlw, .xlsb, .xlsm, .xltm, .xlsb, .ppt, .pot, .pps, .pptm, .potm, .ppam, .ppsm, .sldm.

The new Office document formats without macros can still be sent by mail:

.docx, .dotx, .xlsx, .xltx, .pptx, .potx, .ppsx, .sldx.

Alternatively, documents can also be converted into pdf format and sent by e-mail.

The gross size including all attachments is 72 MByte. The max. net size, i.e. the size on the user's PC, is about 50 MByte.

Note: Mail programs with IMAP accounts (e.g. Mozilla Thunderbird) can also reject smaller mails.

For outgoing mails, the size limit of the recipient's mail server must also be taken into account. This can be a smaller value than that of the Universty of Applied Sciences Potsdam.

The password for the mailing services is the password for the Campus.Account. If you have forgotten it, you can reset it using the self-service function.

The password for the mailing services is the password for the Campus.Account. In addition to mailing, it is also used for other services such as WLAN eduroam, Moodle and MyCampus at University of Applied Sciences Potsdam!

You can change it using the self-service function.

The mail address will be deleted together with the Campus.Account.

The sending of mass mails is regulated by the Chancellor of the University of Applied Sciences Potsdam.

The organisation and moderation of the mass mailing is carried out by  Katy Müller, a member of staff in the President's Office.

Contact

Central IT

it-service@fh-potsdam.de
House 4
Room 2.24 bis 2.30

Julian Erxleben

E-mail and groupware administration